Privacy Policy
Plus Hosting brand, as part for DHH Ltd, honors privacy and safety of users of its services as well as visitors to web sites. Plus Hosting put its best efforts to provide personalized experience in using web sites. In order to provide you with relevant information while you are visiting our web sites, we are obligated to collect certain information about you so that we can provide better users’ experience.
Plus Hosting guarantees:
- Apart from cases stated in this document, we do not sell, rent or will we ever sell or rent any personal information about our users.
- Our Privacy Policy relates to former, current and future users of our services and our visitors.
- This Privacy Policy has been prepared in order to enable you to understand better which personal information we collect, how and when those information could be used and in what way we protect your personal information, who has access to your personal information and how you can independently alter any incorrect information given in such data. This Privacy policy is not intended to and does not form any Contractual relations or any other legal liabilities for any of the parties whatsoever.
Information that we collect:
Plus Hosting collects certain information about its users in 3 ways:
- through server logs,
- with help of Cookies and
- directly from users
Server logs
When you visit our web site, Plus Hosting is entitled to collect information that cannot identify you as certain individual, such as:
- Address of internet protocol (as explained below);
- Type of Internet browser that you are using on computer;
- Number of links you have clicked on our web site;
- Country or County of your origin;
- Date and time of your visit;
- Name of your Internet Services Provider;
- Web site that you have used to reach our site (by clicking the link);
- Sites you have reviewed on our web site
Internet Protocols (“IP”) Address
IP address is a number allocated to your computed while you are using the Internet, from IP address web servers automatically identify your computer. Plus Hosting servers collect visitors IP addresses from sites used to reach our web site. Your IP address helps Plus Hosting to provide you with better users experience, collects statistics of visits of its web sites and detect defaults on its web sites.
Cookies
Our web sites use Cookies (e.g. small pieces of text that are being stored by our server to hard disc of your computer). We are using Cookies to store your settings, information that you use for logging and providing personal experience. Cookies can also store information that can reveal identity (as explained below) that you have previously entered yourselves, on some part of site so that you do not have to enter the same information each time. You can prohibit storing Cookies by turning them off in your Internet browser but that way you will lose part of Plus Hosting web site functionality.
Identifying Information
ON some of your web sited, users can register in order to use our services, receive personalized content or participate in online surveys. When you register, Plus Hosting can request certain personal information from you, that can include particularly, but not exclusively, the following;: your full name and surname, postal address, telephone number, e-mail address, Personal Identification Number (PIN). On the basis of collected data Plus Hosting can offer you its services.
If you are using our services, we can ask financial information from you, as well as information about credit card or bank account. Any financial information that are being collected from you shall be used exclusively to enable payment of service that you are using. If you have bought service with credit car, credit card information can be forwarded to the company that are in charge for your credit card payment (payment gateway provider).
Additional Information
As safety measure to ensure that our web sites and network are available to all visitors, Plus Hosting can use software programs used for following the network traffic or identifies unauthorized attempts of upload or change of information or causing any other damage. These programs can also collect information on ways you are using computer network or web sites. We can ask personal information from you if you are requesting technical support from us or provide additional information on our services. For example, we can collect personal information from you (such as e-mail address, online chat or instant messaging), we can keep copy of electronic communication together with your e-mail address and your responses. We provide safety protection for electronic communication equivalent to safety of information that we receive with telephone inquiries.
How we use information
Plus Hosting uses collected information in order to provide you with information on your user account and changes of Terms of Use of services with regard to using web sites. We can inform you on services for which we consider useful for you and on special offers. If you do not wish to receive such e-mails, you can turn off such notifications in users zone by using “opt-out” option. Our employees, contractual partners or agents shall sometimes ask access to your personal information. Plus Hosting allows limited access to such information only for business purposes as administration and improvement of our services.
Information that we grant access to
Plus Hosting can allow access to information that do not identify you as user, patterns of use of our web sites and connected ways of using our web sites. We put efforts in order to choose only honest partners with valid Privacy Policies, however we do not accept liability for their Privacy Policies or business models.
Plus Hosting can share or reveal personal information with agents or contracting parties that use the said information in the name of Plus Hosting or in administration of services that it provides in the name of Plus Hosting. Special cases of providing information.
Personal and non personal information can be deliver to the third party in cases:
- Of request pursuant to the Law, in cases of public safety or upon the Court order
- Involving our connected legal subject – sister company
Direct contact
Plus Hosting can contact you directly via e-mail address or other information that you have submitted when registering in order to confirm the said information. Plus Hosting shall also contact you when you request us to reply to your inquiry, in order to deliver leased service, manage you user account and to inform you on important notifications related to hosted services.
Deletion from base
If you do not wish to receive any communication from Plus Hosting, you can opt out from it at any time by contacting us and request deleting of information. After logging out from the said list, Plus Hosting shall put its best efforts to remove personal information. However, we kindly ask you to realize that some information shall remain permanently stored in accordance with positive legal regulations.
Web sites of the third parties
Plust Hosting’s web site include links, banners etc. towards web sites of the third parties that can or do not have to be contractually related to Plus Hosting. Plus Hosting does not manage sites of the third parties nor it has any control on such sites and is not liable on these sites for any content or information entered by you on such sites. Please consider that web sites of the third parties can request data that are no in accordance with Plus Hosting’s Privacy Policy and for this reason we kindly ask you to read their Privacy Policies before giving any information.
Children
Pursuant to positive legal regulations, Plus Hosting does not consciously collect information on children below 13 years of age.
How do we protect your information
Plus Hosting is making efforts in order to protect your personal information from unauthorized access, theft, loss or change using various measures of electronic protection. These measures include firewalls, SSL certificates, anti-virus detection as well as use of passwords on protected sites.
When we ask user to deliver financial information (as well as credit card numbers) those information are protected with valid SSL certificate, however we kindly ask you to consider the fact that other electronic communication such as e-mail, online chat or fact messages that you are sending us, must be safe. For that reason, please do not use those channels for sending confidential information such as financial information, personal information or passwords.
Transfer of Data Abroad
If you are visiting Plus Hosting web sites from abroad (Plus Hosting server is currently located in Croatia), different communication shall exceed state borders. By visiting our sites and communicating with us you agree to processing and transfer of your data as explained in this Privacy Policy.
How to correct irregularities
If you have been registered to our web sites, you are free to change personal information at any time by using users zone or you can contact us by users zone. Changes of Policy Privacy.
Plus Hosting keeps the right to change, upgrade or suspend this Policy Privacy at any time with its own discretion. All changes including Policy Privacy shall be published on this web site.
Questions or comments
Should you have any questions or comments related to our Privacy Policy please contact Plus Hosting using contact sites.